Terms and conditions

Beenia.com Terms of Use

These Terms of Use of our Services (the "Terms of Use") govern and apply to your Use of the Beenia Platform. The Beenia Platform ("Beenia" or the "Platform") is a cloud-based solution for task management, which consists of the www.beenia.com website, the app.beenia.com web app, the Beenia mobile apps, and all other services associated with this platform, including, but not limited to, online training materials, tutorials, methodological guidelines, and knowledge base. Beenia is provided by GLOBESY, s.r.o. with registered office at Framborská 58, 010 01 Žilina, Slovak Republic.

Using the Platform (hereinafter referred to as "Using the Platform" or "Use of the Platform") means accessing the Platform, using the Platform or its parts, registering on the Platform, registering a payment card or another payment method for the Use of the Platform, or any other interaction with the Platform. These Terms of Use apply to all users, visitors, and all others who Use the Platform. By Using the Platform, any person (natural or legal) fully and unreservedly accepts these Terms of Use.

Accepting the Terms of Use

"You" or "Customer" means an individual, specific person, natural or legal, who Uses the Platform and/or on whose behalf the registration on the Platform was made. The Terms of Use set out in this document constitute an agreement, which You must accept if You want to Use the Platform. This document constitutes a legal agreement between You ("You" or "Customer") and Globesy s.r.o., as the Provider of the Platform (the "Provider"), which governs your Use of the Platform.

By Using the Platform as a Customer, You acknowledge that this agreement on the Terms of Use is in the nature of a contract between You and the Provider, even though this agreement in the form of the Terms of Use is digital and not physically signed by You or the Provider, and, as a Customer, You acknowledge that your Use of the Platform is governed by this agreement. This agreement becomes effective once You start Using the Platform as a Customer.

If You enter into this agreement on the Terms of Use on behalf of an entity – i.e. an organization, a company, a legal person, or another entity, You hereby affirm that You have the authority to bind the entity to this agreement. In such a case, You also bind to this agreement, and thus to the Terms of Use, the entire entity, its employees, its affiliates, and its external collaborators who Use the Platform, have Used the Platform, or will Use the Platform. If You do not have such authority, You may not Use the Platform in any way on behalf of or for the entity.

If you do not agree with these Terms of Use, You may not Use the Platform for You as a natural person nor for the entity on whose behalf You act or which You represent.

Violation of the Terms of Use

Violating any provision of these Terms of Use may result in termination of your Use of the Platform, including, but not limited to, termination of your user account, termination of your entity's user accounts, denial of access to the Platform, or denial of the resumption of the Use of the Platform without your entitlement to any indemnity, compensation, or refund, financial or non-financial, including, but not limited to, a refund of unused subscriptions, compensation for direct and indirect damages, or compensation for loss of access to your data or third-party data.

Changes to the Terms of Use

The Terms of Use may be changed in any way by the Provider, at their sole discretion, at any time, even without prior notice.

If You do not agree with the updated Terms of Use, You must cease Using the Platform on the effective date of the updated Terms of Use, in which case You waive claim for any indemnity, compensation, or refund, financial or non-financial, including but not limited to, a refund of unused subscriptions, compensation for direct and indirect damages, or compensation for loss of access to your data or third-party data.

The Provider undertakes that the notice of any changes to the Terms of Use and the new wording of the Terms of Use will be published on the Platform or its part at least 30 calendar days before they go into effect.

If You do not cease Using the Platform on the effective date of the updated Terms of Use, your continued Use of the Platform confirms that you fully and unreservedly accept the updated Terms of Use on your behalf and on behalf of the entity You represent and on behalf of which You Use the Platform.

Platform Services

The Services (the "Service" or the "Services") represent individual functionalities of the Platform and their form, a set of functionalities of the Platform and their form, packages of functionalities of the Platform and their form, or the entire range of functionalities of the Platform and their form.

The Provider reserves the right, at their sole discretion, to modify, expand, or narrow the range of Services, from time to time, even without prior notice. The Provider reserves the right to continuously, continually, periodically or irregularly, modify or temporarily or permanently suspend the Services or any part thereof, at any time, even without prior notice.

You agree that the Provider shall not be liable to You or to any third party for any modification, interruption, or termination of the Services. You also agree to waive all claims for any compensation, indemnity, or refund, financial or non-financial, including, but not limited to, a refund of unused subscription, compensation for direct and indirect damages, or compensation for loss of access to your or third-party data.

Platform Instance

A Platform Instance (the "Instance") is a data-separated Platform workspace that is created when You register on the Platform. Upon registration on the Platform, a user account is automatically generated based on the data You have entered during registration. An Instance can be accessed by a user with a user account created during registration and by users who were subsequently invited/added to the Instance, or whose accounts for the Instance were created in another way. Users can collaborate and share data within an Instance.

As a Customer, You undertake not to transfer your Instance, or the user accounts associated with it to a third party without the Provider's consent.

Access to Platform Services

When You complete the registration process on the Platform, a user account will be created and assigned to You, and You will be required to create a password. Access details to the Platform consist of a username/email address and a password, or another form of authentication. You are responsible for maintaining the confidentiality of the access details to your account, and You assume full responsibility for all activities that will be undertaken using your access details and your account, including all activities that will be undertaken using the access details or user accounts of all users associated with your Instance.

You agree to protect access to your user account and access to user accounts associated with your Instance to prevent unwanted logins by persons who are not supposed to have access to the Instance.

Customer Content and Data

The Provider does not claim any intellectual or other property rights to the data and materials that You, as a Customer, have made available to the Platform. All materials that You have provided, made available, entered, or uploaded to the Platform remain in your possession.

"Data" means any data and content that You upload, enter, publish, post, or otherwise make available to the Platform, including messages that You send, files that You upload, comments that You create, your user profile information, and anything else that You upload or submit to the Platform. The Provider undertakes to take commercially reasonable steps to ensure high security standards for all objects and devices used for storing and processing your data. For more information about our current practices and policies related to ensuring privacy, security, and confidentiality of data, please visit our website www.beenia.com/ochrana-osobnych-udajov.

To enable the Provider to provide the Services to You, by accepting these Terms of Use, You grant the Provider rights in relation to your data, including, but not limited to, transferring, storing, and copying your data to display them to You and other users, indexing data, creating backups to prevent data loss, analytical and statistical processing of data, obtaining information from data, automatic data evaluation, searching for relationships and correlations in data, and data-based prevention. By accepting these Terms of Use, You grant the Provider permission for such data processing as well as any rights necessary for the provision and development of the Services and ensuring high quality of the Platform, customer support, customer care, and personalisation of the Platform and Services. This permission also authorises the Provider to use third-party services on the Platform, such as Amazon Web Services, for the operation and administration of the Platform or its parts – the rights granted to the Provider being extended to such third parties to the extent necessary for the operation of the Platform and the provision of the Services. Depending on the Service, this may involve transferring your data across jurisdictional limits or across country borders. The Provider shall not share, publish, sell, rent, or distribute in any way the data You have provided to the Platform.

The Provider undertakes not to examine the data You have provided to the Platform without a legitimate reason. The Provider undertakes to process your data in accordance with the applicable legislation.

The Provider reserves the right to block or delete data that violates the Terms of Use.

The Principles of Use of the Platform

You are not permitted to Use the Platform and its Services for any purpose that is unlawful or violates the legislation in force at the place of Use, the legislation in force in the Slovak Republic, or in any manner that intentionally or unintentionally violates any applicable local, state, national or international law or regulation.

On the Platform You are not permitted to:

  • Upload, post, transfer, or otherwise make available data that are unlawful, harmful, threatening, offensive, harassing, defamatory, vulgar, obscene, data that violate the privacy of other people, promote hatred, or are racially, ethnically, or otherwise unacceptable.
  • Upload or transfer images, photos, or other files that contain, portray, or indicate nudity, weapons, violence, or drugs.
  • Impersonate another person or untruthfully, semi-truthfully, or falsely claim to be related to any person or entity.
  • Upload or transfer content for which You have no right of publication, or which infringes a patent, trademark, trade secret, copyright, privacy, or another proprietary right of any person, entity, or party.

As a Customer of the Platform, You are solely responsible for your interaction with other users. The Provider reserves the right, but does not undertake in any way, to monitor interactions and disputes between users of the Platform.

Billing and Invoicing

As a Customer of the Platform, You are not obliged to purchase any of the offered paid Services and You can Use the Platform only to the extent of the Services provided free of charge. The Provider reserves the right to terminate the free provision of Services at any time without compensation and without any notice. The Provider undertakes to notify the users of termination of providing the free-of-charge Services on the Platform or its part at least 30 calendar days before this change enters into force.

If You choose to purchase Services on their individual levels, as their combination, or any additional Services, You will be required to provide information about your payment card or other selected payment method accepted by the Platform.

As a customer, You agree that the Provider may charge your payment card, or any other selected payment method for your Instance, including, but not limited to, service fees, subscription fees, payment of outstanding amounts, or any other fees or charges that apply to your Instance according to the range of selected paid Services and the currently applicable Pricing of the Platform Services ("Pricing"). The charges will be made automatically without authorisation of each payment.

The Provider reserves the right to change the Pricing or its part at any time, even without prior notice. The Provider undertakes to notify the users of change in the Pricing at least 30 calendar days in advance on the Platform or its part. If, as a Customer, You do not cease Using the Platform during this period, it means that You unreservedly and fully accept the change of Pricing.

All payments made for your choice of Services as a Customer are final. Refund of payments for your Instance is not possible regardless of whether You Use the Platform or not, or regardless of other circumstances and facts.

Your purchase of the Services, and/or other fees and payments may be subject to taxation, including, but not limited to, sales, value-added, and use taxes under applicable law and applicable tax regulations. As a Customer, You agree that, if it is legally relevant, the tax liability and payment of any such tax will be solely and absolutely your responsibility, and You agree to reimburse the Provider for any expenses incurred under the obligation or claim related to such tax.

In the event that the Provider is unable to charge any due or outstanding payments for the Services provided in your Instance to your selected payment method, You agree that the Provider may take any other steps that they deem necessary to charge such payments to You as a Customer and that, as a Customer, You will bear all costs and expenses incurred by the Provider resulting from taking actions to recover the payments, including the costs of recovery, enforcement services, legal services, or other necessary services. You further agree that the Provider may charge interest of at least 1.5% per month, or the maximum amount permitted by the law, for any amount overdue. You further agree that in that case, the Provider may suspend or terminate your Instance and refuse You any and all, current or future, Use of the Platform. Such termination of your Instance will result in the suspension or termination of your access to your Instance, whereby the data content of your Instance may, but doesn't have to, be deleted and may be used by the Provider for the purposes specified in the Terms of Use.

Changing the Level of Service

You may upgrade or downgrade to another level of Service.

If You choose to upgrade the level of Service from your current level to a higher and more expensive one, the Provider will bill this transition as follows:

  • If You are switching from the free to the paid version of the Service, the first payment amounting to the fee for the first period (a month or a year) will be charged to You on the day of the change, and your billing date will be scheduled since the date of the change to the paid plan and according to the selected billing period (a month or a year). The following payments will amount to the price corresponding to the selected level of Service.
  • If you are upgrading from a paid Service level to a higher one, your first payment will be made on the day of the change, amounting to the difference between the respective part of the higher Service level price and the respective part of the lower Service level price, calculated based on the number of calendar days remaining until the end of the billing period (month/year) and the total number of calendar days of the billing period. The billing date and the beginning and end of the billing period shall not be changed by the transition to a higher Service level. The following payments will amount to the price corresponding to the selected level of Service.

The same rules apply to the purchase of additional Services or their upgrades.

There are only limited options for switching to a lower level of Service at a lower price, and no refund is possible. The subscribers who wish to downgrade from a higher level of Service to a lower one must let their subscription for the currently used level of Service expire, and subsequently purchase the desired level of Service or use the free level of Service if available.

The subscribers who wish to remove additional Services from their Instance must let the currently used additional Services expire, and then purchase the desired additional Services. Refund is not possible.

When downgrading to a lower level of Service, You may lose access to that part of your data which exceeds the range of the new level of Service.

Cancellation of an Instance

Proper cancellation of an Instance is the sole responsibility of You as a Customer. An Instance will be cancelled at the request of an authorised person who has the authority to act on behalf of the Customer. The request for cancellation of an Instance must be delivered to the Provider in an appropriate manner, e.g. by email.

After cancelling your Instance, you will immediately lose access to all your data content. Within the following 30 calendar days, all such content may, but doesn't have to, be permanently deleted from all data repositories, backups, and operational logs. By accepting these Terms of Use as a Customer, You agree that your data may remain on the Platform in a non-anonymised or anonymised form after the cancellation of your Instance and that this data may be used by the Provider for any analytical and statistical processing, including, but not limited to, obtaining information from data, automatic data evaluation, searching for relationships and correlations, and prevention.

The Provider reserves the right, at their sole discretion, to suspend or terminate your Instance and to refuse You any and all present or future Use of the Platform for any reason at any time. Such termination of your Instance will result in the suspension or termination of your access to the Instance, whereby the data content of your Instance may, but does not have to, be deleted and may be used by the Provider for the purposes specified in these Terms of Use.

The Provider reserves the right to refuse to provide the Service to anyone for any reason at any time.

Misuse and Unreasonable Use of Services

The functionalities available through the Services are intended for normal use of the software to a normal extent. Misuse or inappropriate use of the functionalities may result in a ban on using the Service or removal of the Service from an Instance. Misuse and inappropriate use of the Services include but are not limited to the use of an email address for replying in automated systems such as Google Alerts. Automatic redirection of emails to Platform-specific email addresses is prohibited. It is also prohibited to share data from the Platform to public consumers through RSS feeds.

In exceptional cases, the Provider reserves the right to suspend temporarily or cancel your Instance if the extent to which You use the Services as a Customer significantly exceeds the average use of the Service by other customers, and/or if there is a risk that the extent and/or manner of your use of the Service may cause a disruption in the availability and/or usability of the Service to other customers and/or users. The Provider shall make reasonable efforts to contact the owner of an Instance before taking such action, except where the scope of use may have a significant immediate negative impact on the performance of the Platform for other customers and/or users.

Prohibition of Resale, Monetization, and Sharing

Other use of the Service than permitted by these Terms of Use, or by other written agreements between You as Customer and the Provider, is not permitted. In particular, but not exclusively, the following are not permitted: resale, distribution, any use for the purpose of obtaining direct financial or non-financial profit, use on the basis of time-sharing, use on the basis of a shared economy, or use on the basis of a serviced office.

Use of Third-Party Applications and Access via APIs

If you, as a Customer or user, choose to use any third-party app linked to your Use of the Platform, by doing so You agree that your data and content will be shared with such a third-party app. To understand how the third-party app provider uses your data, content, and other information, You should read their privacy and data protection policies.

You expressly understand and agree that the Provider will not be held responsible for any damages or losses resulting from your use of an API, or a third-party product that accesses data through an API.

Misuse or excessive requests to the Platform through an API may result in temporary or permanent suspension of your Instance's access to the API. The Provider, at their sole discretion, shall determine the misuse or excessive use of an API. The Provider will make a reasonable effort to notify the Instance owner in an appropriate manner, for example by sending them an email, of the impending suspension of their Instance's access to the API.

Provider’s Ownership and Property Rights to the Platform

The Provider and/or their suppliers, as applicable, retain the ownership of all proprietary rights to the Platform and all trade names, trademarks, and service marks associated with or displayed on the Platform. You are not permitted to remove, blur, conceal, or in any other way mask or make unavailable any notices, notes, or information regarding the copyright or trademarks of the Provider or their suppliers, nor is it permitted to conceal references to such information or other proprietary notices included in or associated with the Platform.

You are not permitted to reverse engineer, reverse compile (decompile), or in any way convert any part of the software associated with the Platform into a human-readable form.

Any software or any part thereof that is associated with the Platform is protected by copyright legislation, international copyright agreements, and other intellectual property laws and agreements.

Licensing Claims Against the Provider

As a Customer, You agree that the Provider may include your business name and/or logo in the list of the Platform's customers and publish it online, in printed and/or digital marketing materials in an appropriate manner, without the Provider incurring any financial, non-financial, or other liability to You by such use.

If You or any of your users of the Platform provide the Provider with any feedback or suggestion on the Services, by accepting these Terms of Use, You give the Provider an unlimited, irrevocable, perpetual, royalty-free right (license) to use such feedback or suggestions for any purpose, without such use incurring any financial or non-financial obligation on the Provider towards you.

Applicable Law

These Terms of Use are subject to the law of the Slovak Republic.

Limitation of the Provider’s Liability

Any and all Services provided by the Platform are provided as is (on an "as-is" basis), without warranty of any kind. The Provider disclaims any warranty or guarantee of any kind, whether expressed or implied, including, but not limited to, implied warranties of fitness for a particular purpose, satisfactory quality and integrity, and all warranties that may arise in the course of use.

The Provider, their partners, licensors, and their representatives do not warrant that your Use of the Platform, its services, or materials will be uninterrupted, error-free, or secure, that defects will be rectified, or that the Platform, its parts, its hardware, or other materials are free from viruses or other harmful components.

The Provider hereby disclaims any and all liability for any damage or other negative impact to You as a Customer or to your hardware, technical equipment, software, or data, whether or not caused (directly or indirectly) by Using the Platform, including but not limited to claims relating to faulty or malfunctioning Services.

Under no circumstances shall the Provider, their partners, licensors or their representatives, employees, managers, or associates be liable for any direct or indirect damages or losses of profits, revenues, business results, savings, or Customer data, nor shall they be liable for Customer's costs of remedial action or damages incurred by the Customer or a third party, even if the Provider has been advised about the possibility of such damages or if such damages were foreseeable.

The sole and exclusive maximum combined liability of all secured parties of the Provider for all damages, losses, and objects of action, or other costs equals to the total amount that You as a Customer have paid, if You have paid, for access to the Platform.

Your Use of the Platform as a Customer is solely and absolutely at your own risk. As a Customer, You acknowledge that the limitations of liability in these Terms of Use and the definitions and risk attributions set forth herein are an essential element of this agreement between You and the Provider, without which the Provider would not provide the Services. The Pricing of the Services takes into account this definition and attribution of risk and the limitation of liability defined here.

It is possible that the Platform or its parts may contain inaccuracies, errors, or information that is inconsistent with these Terms of Use. It is also possible that the Platform or its parts could be modified by an unauthorised third party. Although the Provider takes steps to ensure the integrity and security of the Platform, the Provider does not guarantee the completeness or correctness of the Platform. If a situation arises in which the completeness or correctness of the Platform or its parts is questioned, please contact us using the contact information available on the Platform.

The Provider assumes no liability for any damages, problems, or risks arising from your Use of the Platform as a Customer via the internet, including, but not limited to, unreasonably long response time, loss of data during transmission by the internet, unauthorised access to data, and modification of data by a third party during transmission by the internet, or forging of a fake service/functionality on the server-side.